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Six String Supplies — FAQs

FAQs

Who are you? What is Six String Supplies?

Six String Supplies is a UK based guitar parts supplier - our specialty is guitar electronics. We are a small team of guitar lovers who deliver a high quality and dedicated service, supplying top of the range components. We supply premium guitar wiring kits and prewired harnesses to the guitar building community. We have an ever increasing range of wiring diagrams to guide and teach you the basics to guitar wiring. You can read about who we are and what we do via our about us page.

Our guarantee

We offer a dedicated, professional and quick service for your needs - if you are not happy with any of our products, we'll buy it back from you! Our hassle free returns policy means if you are not happy with your purchase you can simply return it back to us for a full refund.

I have placed my order - how long does delivery take?

All domestic items are shipped via Royal Mail First Class Service. This is generally a next day service but can take 2-3 days in the worst case scenario. High value orders are shipped with a tracking number. All orders are packed and shipped within 1 working day. We also ship on Saturday mornings so orders placed on a Friday will leave the next day. Read our full Returns and Shipping Policy for more information.

International Orders are shipped via Royal Mail International Standard - this can take up to 5 working days.

What payment methods do you accept?

You can pay using PayPal (you don't need a PayPal account) or via credit or debit card. We accept all major cards. Once you have filled your basket and ready to pay, you'll be directed to our SSL (the padlock in your search bar) secure checkout area. Alternatively, you can pay over the phone if you prefer. Our payment and security policy should answer all of your questions.

Will your products fit my guitar?

All of our products are from high quality US brands. CTS, Switchcraft, CRL etc...will fit genuine US made guitars with little or no modification. If you are fitting into an eastern imported model, you may have to drill the control holes on your guitar to a larger diameter. If in doubt, please get in touch. All of our prewired guitar kits will fit genuine Fender and Gibson guitars or basses with no modification.

Are all of your items in stock?

Yes! If it is listed as being in stock, then it is in stock and ready for shipment. In the extremely rare case that it is not available, this is due to an error on our part. We disagree with websites that take your money under the pretence of goods being available only to email you the same day with bad news. We receive weekly deliveries so if we are unable to honour your order right away, we will always let you know and offer a refund or the opportunity to wait until new stock arrives.

What is your privacy policy?

We will never share your personal information to any third party. Basically, nobody. What is a third party? Well we are the first party, you are the second party. With us, there is no third party. Head over to our full privacy policy for further information.

Why should I buy from you and not elsewhere?

We love electric guitars. Every single product that we offer on our website has been trialled. As guitar enthusiasts, we only sell components that we would use in our own guitars. Afterall, your guitar deserves the best. We are not just a guitar electronics store - we also offer a service. Our original aim was to teach and help enthusiasts with wiring their own guitar or DIY guitar kits. Our ever-growing database of wiring diagrams and guitar wiring instructions delves into the wonderful world and endless possibilities of guitar wiring and takes you each step of the way. We pride ourselves on providing a first class customer relationship based on prompt attention and deliveries backed up by quality products based on knowledge, expertise and experience.

Carry On

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